EXPERIENCE SURVEY RESULTS
At the North Shore Health Network (NSHN), our mission is to provide effective, compassionate healthcare. Across our 3 sites in Blind River, Thessalon and Richard’s Landing, we function as one team providing equitable, high quality, integrated, rural health and wellness services for everyone.
We are made up of a multi-faceted team including registered staff, physicians, nurse practitioners, social work, physiotherapy, dietitian, personal support workers, housekeeping staff, food services workers, volunteers, essential caregivers and students.
We pride ourselves on maintaining a high level of quality care which is driven by our core values of Compassion, Accountability, Respect, Equity, and Sustainability (NSHN C.A.R.E.S.). As an organization we thrive to maintain a safe and comfortable home-like environment for our patients, residents, and clients which provides a sense of privacy, dignity and security.
See below for current and past results from NSHN’s various experience surveys.
2023 Experience Survey Results
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Acute Care Unit
Inpatients that are discharged from our Acute Care Unit receive a follow-up phone call to discuss their transition home.Results coming soon!
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Emergency Department
The Emergency Department Patient Experience Survey is open to the public, and can be accessed here: www.nshn.care/surveyClick below to view results.
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Community Support Services
All Community Support Services clients are surveyed once annually on their satisfaction with specific services, such as medical transportation.Click below to view results.
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Laboratory
The Laboratory Patient Experience Survey is open to the public, and can be accessed here: www.nshn.care/survey
Results coming soon! -
Long-Term Care
Long-Term Care residents are surveyed annually on their satisfaction with care & services.
Results coming soon! -
Medical Imaging
The Medical Imaging Patient Experience Survey is open to the public, and can be accessed here: www.nshn.care/survey
Results coming soon!
2022 Experience Survey Results
-
Community Support Services
All Community Support Services clients are surveyed once annually on their satisfaction with specific services, such as medical transportation.
Click below to view results.
-
Laboratory
The Laboratory Patient Experience Survey is open to the public, and can be accessed here: www.nshn.care/survey.
Click below to view results.
-
Long Term Care
Long-Term Care residents are surveyed annually on their satisfaction with care & services.
Click below to view results. -
Medical Imaging
The Medical Imaging Patient Experience Survey is open to the public, and can be accessed here: www.nshn.care/survey.
Click below to view results.