What To Expect

When presenting for services at the Emergency Department :

When you arrive at the Health Centre please register at the Reception desk and present your health card. From there you will be directed to the Emergency Department, where you will be assessed by a Registered Nurse. Once the nurse has assessed your condition you will be prioritized according to your ailment and not your time of arrival.

Please bring all medication bottles with every visit.

If your condition changes while waiting to see the physician please advise the nurse.

» Wait Times...

Your wait times are based on the severity of the problem versus time of arrival.

» Emergency -  Means life threatening. i.e. Major Trauma, Heart Attack, conditions which threaten life or limb(s)

» Urgent - Means your condition requires care within 24 hours e.g.- pain or a  patient is unable to see family doctor because of weekend or holidays.

» Deferrable - Means does not require use of Emergency Room. Ailment can be treated in doctor’s office

» Scheduled - Means a scheduled visit to the Emergency Department

  • Dressing Change
  • Chemotherapy
  • Surgical Procedure
  • Inhalation Treatments

» When presenting for services to other Departments

When presenting to other departments at the Health Centre please register at the Reception desk. From there you will be directed to the appropriate area. Some appointments require an outpatient form while others do not.

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at brdhc we’re always interested in hearing patient feedback, suggestions comments or answer any questions you might have, please dont hesitate to contact us.